Tuesday, September 4, 2012

Speaking of Focus


"Focus your eyes,
focus your ears,
focus your mind,
focus your body."

My seven year old son will say this on command, thanks to his karate training, and even better, will actually focus. Focus is important in the martial arts - you never want to be caught off-guard by a reverse tornado kick.

It's just as important to you as a speaker.

Focus Your Eyes - Don't let yourself be distracted by people walking in and out, by the lighting, by the waitstaff, by the giant screens on either side of you. Take inventory of your possible distractions before you walk on stage, address any you can control, then go out and keep your eyes on those you're conversing with - nothing breaks communication like wandering eyes.

Focus Your Ears - In addition to visual distractions, clanking dishes, conversations in the room, audience applause just on the other side of the partition, even blaring wedding reception music from down the hall can turn both the speaker's head and the heads of the audience. Some distractions need to be acknowledged, to refocus your audience. Others only you are keenly aware of, because your audience is focused on listening to YOU. You'll know which is which by focusing your ears, and eyes, on THEM.

Focus Your Mind - Not just on what you want to say, but on your mindset. Friend and fellow speaker Datta Groover believes "Whatever state of mind you are in when you present, people will tend to follow." If your mind is focused on how lousy breakfast was, or the fight you had last night with your spouse, it will be seen and heard in your performance. Sneakier mental machinations like fear of failure and lack of conviction are just as dangerous. Focus your mind on the moment and on the audience outcome - and leave everything else backstage.

Focus Your Body - I know what it's like to be betrayed by my body. I'm not the most balanced person in the world (yeah, I know what you're thinking - mentally OR physically, Rich), and occasionally find myself having to steady myself on stage. Focusing your body starts before you ever walk out to the microphone, however. Are you eating right? When are you eating? Are you physically energized or drained? Are you drinking enough water, and keeping water available to you when you speak? Have you scoped out the stage for weak spots, wires, and suddenly appearing orchestra pits? You need to focus your body both inside and out. Nothing's worse than needing a potty break in the middle of a keynote, except tripping over a power cord as you rush to the restroom.

Different speakers have different routines before presenting. Some eat the same meal or snack, some have a lucky blazer or tie, others listen to music, pray, or recite words reminding them of their purpose. Some of us do ALL of those things. Maybe Riker, my little green belt, has it simplified perfectly. Focus your eyes, focus your ears, focus your mind, focus your body. Then go kick butt...er - go Speak...& Deliver!

Friday, August 31, 2012

Clint Eastwood at the RNC: 9 Ways He Made Our Day



Last night, Clint Eastwood gave the world what it wanted. He gave the Republican National Committee a rousing speech that is being talked around the world. He gave people who are not Republicans a performance they could denounce and demean. He gave political pundits and comedians alike bullets of every type for their next offensive, both for and against Mitt Romney.

He also gave speaking coaches around the world a wonderful speech to pick apart on so many levels. I've seen blogs calling Mr. Eastwood out for being disrespectful to our President, for speaking too long, for rambling without a script, and for being 'drunk old Uncle Harry'. All valid commentaries, in certain perspectives.

My only, non-partisan, mind you, question is - did he Speak & Deliver?

1. Self-Deprecation and Focus. He immediately began by disarming the audience with a quick joke about the grand ovation he was given - 'Save a little for Mitt'. Short and sweet, he deflected his recognition back to the main star of the night.

The Lesson - the ovation was long and loud, but Mr. Eastwood knew why he was there. Do you know why you're speaking to your audience? Along the way, he refocused them on the reason THEY were there.

2. Voice of the Audience. He immediately connected with thee minds of the audience ("I know what you're thinking") and assured them that despite their doubt, yes, conservatives live in California. Then he tossed in a zinger for good measure "they just don't go around 'hotdogging' it". Great way to identify with his audience, and soften any concern they might have about this 'movie tradesman' speaking to them.

The Lesson - know your audience, and let them know you know them. Self-deprecation can go a long way, even combined with a sneak attack on the 'enemy'.

3. The Chair, Part I. Wow, has this one become a lightning rod. Was it immature? Disrespectful? Goofy? Maybe it was all those things. It will also be remembered, for better or worse. It is at this point we have to ask from what vantage point Mr. Eastwood is speaking. Is he meant to be a political expert? Or is he there as an entertainer?

His opening background was not a picture of him during his political days, but from The Outlaw Josie Wales, looking all rough and tumble with a beard and a cowboy hat. Not exactly a foreshadowing of a highly intellectual speech. Consider the other rumored speakers for his slot - a hologram of Ronald Reagan or Tim Tebow.

If the speaker had been Jon Stewart, would we look at the chair prop, the Harvey-style conversation, with the same eyes? Or would it have been automatically viewed as a mechanism for sarcasm? Would we care if Conan O'Brien were 'disrespecting' the president?

In what could be viewed as either 'being a good sport' or 'arrogance', the Obama Campaign came back with by retweeting this image. So - either good humor or inappropriateness is certainly a bi-partisan event.


The Lesson - be willing to go all the way, to risk pushback and ridicule, if you truly want to say what you want to say. Mr. Eastwood was nothing if not true to himself during this speech, and at this point in his life and career, knows he has little to lose.

4. The Chair, Part II. Appropriateness aside, Mr. Eastwood's use of the chair was consistent, effective in creating an illusion for the audience, who no doubt had President Obama in their minds sitting right there, in whatever capacity they see him in, respectful or not, and provided well-timed humor moments via imagined interruption. Even Bob Newhart recognized the 'bit' as being borrowed from his own one-sided phone calls on his early albums, dryly threatening to sue Clint on his Twitter account.

The Lesson - creating a character onstage can be very effective, particularly for humor - but know the audience ahead of time.

5. Political Statements. Not much in the way of strong political statements. Straight-forward questioning on campaign promises, from Gitmo to the return of the troops, and a couple of barbs on student loans and the war in Afghanistan, but nothing with meat to it. Pandering, really, to an audience waiting to eagerly lap up anything negative about the POTUS.

The Lesson - don't go out of your depth. He took easy shots, and kept moving.

His strongest statement was delivered through the voice of Mitt Romney and his statement against declaring target dates and simply bringing the troops home. Again, Mr. Eastwood directed the attention to the real star of the night.

6. Profane Humor. Watch the video, and Mr. Eastwood is never all-out profane. He implies profanity from the president, but never quotes him. The combination of  'what do you want me to tell Romney? I can't tell him to do that - he can't do that to himself' with his callback of Invisible Obama telling HIM to do the same thing was dark slapstick at best, vulgar at worst, but was received with raucous laughter and approval from his audience.

The Lesson - if you're going to be risque, be prepared for people to love you and criticize you with equal power. I think Mr. Eastwood is more than ready for the consequences of his sarcastic approach.

7. Stray Rambling Comments. His speech was supposedly slotted for 5 minutes, and went twelve. Part of this was his halting style as he seemed to be speaking sans prompter or script. Part of it was also rambling, extraneous comments about not wanting lawyers in the white house because they argue too much and suggesting we needed a successful businessman running the country. Neither of these were particularly necessary statements, though they both supported Romney - sort of - Romney has a law degree. Wonder if Mr. Eastwood knew that?

The Lesson - no matter how legendary you are, go in with a plan that fits the plan of those who brought you in to speak. Taking too long is both a discourtesy and an opportunity for you to say more than you need to say.

8. Back to Business. At the 8:30 mark, after the aforementioned dark slapstick callback, Mr. Eastwood changes his tone, and indicates he wants to say something, in such a way as to separate his next comments from everything else. He knows he's been playing the comedian, the entertainer, and now he wants to be taken a bit more seriously.

This is when he regains his gravitas, his strength of character both real and perceived, and gives the audience a sense of pride and a mission to embark upon. "We own this country....politicians are employees of ours" He attacks politicians of every party with his comments about coming around every few years to beg for votes.

The Lesson - know when and how to refocus your audience. You've made them think, you've made them laugh, you've made them uncomfortable - but now, you need to make them act.

Then he goes for the jugular, literally - "When someone does not do the job, we've got to let 'em go" - repeated for emphasis, and accompanied by a slash across the throat gesture that would get him kicked out of an NFL game, and was, for my taste, his most over-the-top moment of the night. It came on the heels of his strongest moment, weakening both the statement and his credibility for many.

The Lesson - gangland gestures will reduce your credibility even more than implied crass comments from an Invisible President in the minds of some.


9. Make My Day - the audience has been waiting for it, calling it out from the cavernous convention floor, and finally he gives them what they want. A classic audience response moment where he tells them to finish it for him. The crowd emphatically closes his speech with a loud 'Make My Day", and he immediately thanks them and departs.

The Lesson - end on a crescendo, and know when to quit. Even if you should have quit five minutes ago, you still want to quit with strength.

From a speaking perspective, I don't believe Mr. Eastwood's speech was the train-wreck I've heard it described as throughout the day. He double-clutched and paused too often and occasionally seemed to be making it up as he went along, sure. But he was also vintage Eastwood. He was exactly who he is, and if the RNC was caught off guard, it's really their fault, not his.

Politics and political correctness aside, I think he provided a great show, and did exactly what they wanted him to do - give his audience reason to cheer, reason to feel good about themselves, and an iconic lead-in for a would-be president who is too often seen as quite the opposite.

Eastwood did indeed Speak....and Deliver!

Thursday, August 16, 2012

Don't Let the Messenger They Shoot Be You!: A Book Review


Time to catch up a bit. I was sent a review copy of "Don't Let The Messenger They Shoot Be You", by C. Mike Jousan, early in the Spring. It's a quick read, but I haven't found it to be easy to review.

For starters, I hate to give negative reviews, but I have to admit, this book didn't do much for me. Originally published in 1992, this is the '20th Anniversary Edition'. It hasn't been updated much though - the illustrations (cartoons) are beyond retro - they're simply terrible. He references, without sourcing, the Mehrabian study finding that 93% of speaking is non-verbal, which should be more than thoroughly debunked by now, and even advocates the old standby military approach of speaking: Tell 'em what you're going to tell them, tell them, and tell 'em what you told 'em.

The book is filled with 122 one to two page chapters organized alphabetically - what one might today view as a series of blogposts compiled into a book, though blogging certainly didn't exist in 1992, if I recall. Maybe a series of newsgroup posts? There is sound, if well-traveled, advice throughout the book, but with such short chapters, we don't get a sense of the author and his journey, much less any real concrete examples to back up his advice.

This book is billed as "A Survival Guide for Public Speaking", and as an easy-to-read beginners book, may have its place in the high school libraries of the world, and I'm sure it flies off the back tables of Mr. Jousan's speaking engagements. But there are too many trite-but-no-longer-quite-true tidbits within, without anything new for more experienced speakers to benefit from for me to truly recommend it.


Tuesday, August 14, 2012

Speaking of the 2012 Toastmasters International Convention



Just a few words from my heart to those of you competing at the World Championship of Public Speaking this year....

Monday, June 11, 2012

Speaking of Your First Move...


"How do I get started?"

This is the question that invariably comes up from speakers I coach.

My answer is always the same:

"Well....what do you want to say?"

Reactions range from silence to confusion to quick lists of 3-10 topics to the scariest of all: "I can speak about anything!" As the old saying goes, if you can speak about anything, you really can speak about NOTHING with authority, creativity, and impact.

- If you don't know your message, you'll be hard-pressed to find an audience who wants to listen to you give it, regardless of how talented you are, much less get paid for speaking.

- If you don't know your message, it will never improve. You'll just keep saying whatever is at the forefront of your mind on the general topic.

- If you don't know your message, your audience will decide what it is for you, and it may not be the message you want. Or, more likely, they'll decide you don't have a message at all.

Even if you think you know your message, bouncing it off a coach can pay off. I've watched people's message transform in a matter of hours as they dig deeper than they thought they could, and honed their point into a stronger concept than they thought they had. There's a big difference between talking about web design, for example, and talking about WordPress for Stay-at-Home Moms.

Too Many Ideas?

Helping clients find and keep a message can be my biggest challenge as a coach. I've worked with clients who change their approach entirely between sessions, based on conversations with friends, spouses, web designers, other coaches, MLM opportunities, and even their accountants, and this can happen week to week to week.

Depending on the topic, your approach can vary considerably, which may drive you (and your coach) a little nuts. While it's challenging, it's also a necessary component to the process, as long as you understand you need a destination point. At some point, preferably before your first booked talk at your buddy's rotary club, you have to make a decision.

I'm not saying each speaker should only have one topic. But even if you're only giving the speech one time, knowing your message is crucial. But if you're starting out as a professional speaker, one topic is more than enough. Especially if you're learning all the other concepts - writing, editing, delivery, and marketing at the same time.

Finding your well-defined message is your first move as you prepare to Speak...and Deliver.


Monday, June 4, 2012

How Would You Make Speak & Deliver Bigger..Faster...Stronger?


Speak & Deliver will be undergoing an upgrade over the next few days to ensure greater readability, and become more helpful to you in every way.

If you could add or subtract to this blog, what would you do? I don't have six millions dollars, but I believe we can make S&D Bigger, Faster, Stronger!

Please comment below with your ideas, or on Facebook.

Thank you,

Rich.

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